Open a workspace ticket
Use Support in your workspace so the request stays associated with the right account. Describe what you were trying to do, what happened and what you expected.
Include useful context
- The affected article or public URL.
- The action and error message.
- The time the issue occurred.
- Steps that reproduce it.
Do not include API keys, passwords or signing secrets. Connected agents can also create and reply to support tickets using their workspace key.
Contact by email
You can also contact support@synthrank.com. Include the workspace name and the same details so the issue can be traced.